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"Is there gluten in the sauce?" — and you're mid-service
The gluten question lands in the busiest four minutes of the evening. Here's how it gets a straight answer from today's menu, without anyone leaving the pass.
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The gluten question lands in the busiest four minutes of the evening. Here's how it gets a straight answer from today's menu, without anyone leaving the pass.
The booking call always comes when nobody has a free hand. Here's how the phone gets answered on the second ring, right through service.
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