Solved
The lease expired and nobody noticed
The tenancy rolled over on terms nobody chose, at a rent you set three years ago. Here's how the renewal starts ninety days out instead of four months late.
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SolvedThe real emergency was behind eleven routine messages
The message that couldn't wait didn't look like it couldn't wait. Here's how the urgent one gets separated from the merely important, in minutes.
SolvedYou haven't posted since March
Sixty jobs since your last post, and none of them exist anywhere a stranger can see. Here's how the week's work becomes posts you approve in a queue.
SolvedForty people, Saturday, and no quote yet
Every catering enquiry costs an evening, and the ones you lose were lost by Wednesday. Here's how the quote goes out the same day, with your prices on it.
SolvedThe answer is in one of these two hundred files
You wrote most of these files. You still can't answer a question without twenty minutes of scrolling. Here's how the answer comes back with its page number.
SolvedThey wrote in Spanish and you replied a week later
The reply was good. It was also nine days late, which made it worth nothing. Here's how a message in any language gets answered the same hour.
SolvedYour accountant wants the receipts. Again.
The receipts existed. You held every one of them. Here's how they get collected on the day you spend the money, instead of reconstructed in April.
Solved"Interested" turned into nothing. Again.
Nine enquiries, one person through the door, eighteen days empty. Here's how an enquiry on Sunday evening becomes a viewing somebody actually turns up to.
Solved"Where's my order?" — asked thirty times today
Thirty perfectly reasonable questions a day, each one costing ninety seconds and your place in whatever you were doing. Here's how they get answered.
SolvedThe enquiry came in Sunday. The itinerary went out Thursday.
The enquiry lands Sunday night. The itinerary goes out Thursday, by which time they've booked elsewhere. Here's how it goes back the same evening.
SolvedYou drove an hour for someone who was never going to buy
Three site visits a week that were never going to be jobs is most of a day given away. Here's how the questions get asked before you put fuel in the van.
SolvedHalf the class booked online. The other half texted you.
The app says nine. Your phone says eleven. Here's how every booking ends up on one register, whichever door it came in by.